diff --git a/tests/e2e/self-serve-wash.spec.js b/tests/e2e/self-serve-wash.spec.js
index a3f4dc73..776def6a 100644
--- a/tests/e2e/self-serve-wash.spec.js
+++ b/tests/e2e/self-serve-wash.spec.js
@@ -1557,7 +1557,9 @@ test.describe("Self-serve wash", () => {
       permissions: CUSTOMER_SELF_SERVE_PERMISSIONS,
       selfServe: true,
     });
-    api.selfServe.dynamicImageDelayMs = [750, 700, 700];
+    // Keep the post-toggle response pending long enough for every browser to
+    // observe the loading skeleton before the refreshed image replaces it.
+    api.selfServe.dynamicImageDelayMs = [750, 3_000, 700];
     const answeredSummary = api.selfServe.answerResponseByKey["7:AB12345:11:true"];
     answeredSummary.allowed_services = ["PROGRAM_PICKER", "MACHINE"];
     answeredSummary.tasks = [