Refactor Bird API client to extract reusable executeCallAndHangupWhenAccepted method, update callGateAndHangupWhenAccepted and test outbound call logic to use shared implementation, and enhance timeout handling.

services/nginx/app/classes/bird.php

@@ -382,6 +382,15 @@ class bird
     }
 
     public function createOutboundTestCallAndHangupWhenAccepted(string $workspaceId, string $channelId, array $options = []): array
+    {
+        return $this->executeCallAndHangupWhenAccepted($workspaceId, $channelId, $options, 'BIRD_TEST_OUTBOUND_CALL');
+    }
+
+    /**
+     * Internal method to place a call, wait for it to be accepted/ongoing, and then hang up.
+     * Used by both test outbound calls and actual gate calls.
+     */
+    private function executeCallAndHangupWhenAccepted(string $workspaceId, string $channelId, array $options, string $logPrefix): array
     {
         $pollIntervalSeconds = max(1, (int)($options['pollIntervalSeconds'] ?? 2));
         $maxPollSeconds = max(5, (int)($options['maxPollSeconds'] ?? 30));
@@ -396,15 +405,20 @@ class bird
         }
         $payload['to'] = $targetNumber;
 
+        // Ensure Bird terminates an unanswered call after we've stopped polling for it.
+        if (!isset($payload['timeout'])) {
+            $payload['timeout'] = $maxPollSeconds;
+        }
+
         $this->logBirdAction(
-            'BIRD_TEST_OUTBOUND_CALL_START',
+            $logPrefix . '_START',
             'workspace=' . $workspaceId . ' channel=' . $channelId . ' to=' . $targetNumber
         );
 
         $createResponse = $this->createVoiceCall($workspaceId, $channelId, $payload);
         $callId = $this->extractId($createResponse);
         if ($callId === null) {
-            $this->logBirdAction('BIRD_TEST_OUTBOUND_CALL_NO_ID', 'Call accepted but no call ID returned', 0);
+            $this->logBirdAction($logPrefix . '_NO_ID', 'Call accepted but no call ID returned', 0);
             return [
                 'to' => $targetNumber,
                 'to_e164' => $targetNumber,
@@ -422,7 +436,7 @@ class bird
             $status = $this->extractStatus($current);
 
             $this->logBirdAction(
-                'BIRD_TEST_OUTBOUND_CALL_POLL',
+                $logPrefix . '_POLL',
                 'call=' . $callId . ' attempt=' . $attempt . '/' . $maxAttempts . ' status=' . ($status ?? 'unknown')
             );
 
@@ -435,7 +449,7 @@ class bird
                     }
                 }
                 $hangupResponse = $this->hangupVoiceCall($workspaceId, $channelId, $callId, $hangupPayload);
-                $this->logBirdAction('BIRD_TEST_OUTBOUND_CALL_HANGUP_SENT', 'call=' . $callId . ' status=' . $status);
+                $this->logBirdAction($logPrefix . '_HANGUP_SENT', 'call=' . $callId . ' status=' . $status);
                 return [
                     'to' => $targetNumber,
                     'to_e164' => $targetNumber,
@@ -455,7 +469,7 @@ class bird
 
         $lastStatus = $this->extractStatus($lastCall);
         $this->logBirdAction(
-            'BIRD_TEST_OUTBOUND_CALL_TIMEOUT',
+            $logPrefix . '_TIMEOUT',
             'call=' . $callId . ' last_status=' . ($lastStatus ?? 'unknown'),
             0
         );
@@ -598,17 +612,23 @@ class bird
 
     public function callGateAndHangupWhenAccepted(int $countryCode, int $phone, int $timeout)
     {
-        $this->logBirdAction('callGateAndHangupWhenAccepted', "Calling gate with country code $countryCode and phone $phone");
-        $this->logBirdAction('callGateAndHangupWhenAccepted', "Timeout set to $timeout seconds");
-        $voiceResponse = $this->createVoiceCall(
-            $this->config->workplaceId->getVariableValue(),
-            $this->config->channelId->getVariableValue(),
-            // Call the gate with the provided phone number, and a short timeout to minimize potential disturbance.
-            [
-                'to' => '+' . $countryCode . $phone,
-                'timeout' => max(5, min(60, (int)$timeout)),
-            ]
-        );
+        $ws = $this->config->workplaceId->getVariableValue();
+        $ch = $this->config->channelId->getVariableValue();
+
+        $options = [
+            'to' => '+' . $countryCode . $phone,
+            'maxPollSeconds' => (int)$timeout,
+        ];
+
+        $result = $this->executeCallAndHangupWhenAccepted($ws, $ch, $options, 'BIRD_GATE_CALL');
+
+        if (!($result['hangup_sent'] ?? false)) {
+            $msg = $result['message'] ?? 'Failed to call gate and hangup when accepted';
+            if ($result['timed_out_waiting_for_accepted'] ?? false) {
+                $msg = 'Timed out waiting for gate to accept call';
+            }
+            throw new Exception("Failed to call gate (+{$countryCode}{$phone}): " . $msg);
+        }
     }
 }
 

services/nginx/app/routes/birdVoiceWebhooksRoute.php

@@ -205,13 +205,17 @@ class birdVoiceWebhooksRoute
             return false;
         }
         [$countryCode, $phone] = $normalized;
-        // Use bird voice call to call the phone number, and then hang up after 5 seconds to trigger the gate
+
+        // Use the configured threshold or default to 10 seconds.
+        $timeout = (int)($config['call_duration_threshold'] ?? 10);
+
+        // Use bird voice call to call the phone number, and then hang up after it is accepted to trigger the gate.
         $client = new bird();
         try {
             $client->callGateAndHangupWhenAccepted(
-                $countryCode,
-                $phone,
-                5,
+                (int)$countryCode,
+                (int)$phone,
+                $timeout,
             );
             return true;
         } catch (\Throwable $e) {